Can an examination be based on a photograph?
Sometimes a preliminary assessment or document analysis is possible; it may be impossible to establish the cause of the defect without the product.
Is a receipt needed?
Not always for examining the defect itself, but purchase and use documents help assess the circumstances.
Can a product be examined after repairs?
A change in condition may limit the conclusion; disclose any repairs in advance.
Does your examination require the seller to refund the money?
No. The examination provides conclusions on the agreed questions; the monetary claim is dealt with in the relationship with the seller.
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